Strategy and Governance Consulting
Develop and Implement the Best BI Strategy for Your healthcare System
WhiteCloud’s business intelligence and analytics strategy consulting services are based on the WhiteCloud Performance Analytics™ methodology. We will help you evaluate and determine the best strategy for your organization – one that will help you get key information into the hands of your executives and organization-wide decision makers in the most timely and effective manner. And remember, WhiteCloud will be there with you all the way. As much or as little as you need, our goal is successful implementation of strategies, not documents!
WhiteCloud believes that there are the two core business intelligence strategies that your healthcare system needs to derive the greatest value from your data assets – even those data which resides in disparate clinical, operational and financial systems. These are:
- Data Warehousing Strategy
- Information Delivery Strategy
Modern healthcare systems need both a strategy to manage the data and a strategy to deliver information and extract value from that data. Organizations can no longer afford to focus entirely on the storage of the data without considering the information delivery aspects. While data warehousing strategies are very common and generally well understood, few organizations are aware of the critical need for an information delivery strategy.
Information Delivery Strategy
WhiteCloud can help you develop an effective information delivery strategy that transforms data from your disparate operational sources into information that ultimately drives high-performance outcomes. Rather than arming decision makers with more and more reports and emails filled with data from your hospital’s disparate systems, we can help you translate that raw data into meaningful information and actionable knowledge. As a result, decision makers are able to quickly understand the meaning of the data, internalize it, and most importantly, are motivated to act upon the relevant performance issues.
The purpose behind an effective information delivery strategy is to use the organization’s data in a manner that improves outcomes – by motivating behavior changes that improve performance. This is done by arming decision makers throughout the organization with meaningful information in a timely, insightful manner within the needed context – so that they are properly equipped and motivated to make effective decisions and manage outcomes in a productive, impactful manner. WhiteCloud Analytics employs a unique and highly effective three-phase approach to developing effective information strategies.
Learn more about the WhiteCloud Analytics consulting approach to implementing an effective Information Delivery Strategy.Do I Need a Data Warehouse to Get Started?
Regardless of whether your healthcare system has a data warehouse, WhiteCloud can help you effectively integrate data from your disparate sources and identify the best ways to get true value out of that investment. A good data warehouse can help accelerate the process. Most organizations understand the need for a data warehouse. Others have embarked on a lengthy and arduous process of building a data warehouse without fully and specifically understanding how the organization will derive value from it - hence the need for a well designed information delivery strategy.
The WhiteCloud Spiral Methodology™ allows us to deliver applications incrementally, while building reusable infrastructure as we go.
WhiteCloud Spiral Methodology™
We employ the WhiteCloudSpiral Methodology™ to develop customer solutions. The WhiteCloud Spiral Methodology™ is our approach to quickly deploying solutions while building the underlying data infrastructure incrementally, in a reusable and sustainable way, if necessary. This means we can work with the systems you have, in whatever state they exist today. For example, if you have a partial or complete data warehouse in place today, we can focus on extracting real value almost immediately. If some elements are missing, the WhiteCloud Spiral Methodology™ allows us to deliver additional capabilities as you move up the spiral, while continuing to build upon your existing infrastructure. If you have nothing in place, our approach allows you to build the infrastructure incrementally while delivering value to the organization in parallel. This is a win-win: the business and clinical decision makers see immediate results and the data infrastructure (or lack thereof) is built with a “just-in-time” approach that is reusable for future uses and applications.
Governance Consulting
WhiteCloud understands that governance is core to the success of the analytic solutions we deliver and the long-term health of your healthcare system. The purpose of a governance strategy is to set a framework for governing both short- and long-term decisions that affect your data infrastructure and information delivery strategies. Having a sound governance strategy in place ensures that any solutions, those delivered by WhiteCloud or others, will rapidly meet your organization’s needs by:
- Not encumbering efforts that are underway
- Ensuring proper reuse of completed work (infrastructure, data models, etc.)
- Properly leveraging existing investments, while simultaneously ensuring the strategy, architectures, and technologies are used properly so that over time the organization maintains and improves its ability to perform at optimal levels
A solid governance framework includes four main components: guiding principles, decision-making bodies, decision areas/decision rights, and governance mechanisms. An information delivery governance strategy focuses on using the right tool for the right job, driving tool standardization, and driving application development practices that maintain and enhance the architecture strategy.
The reality of a good governance framework is that it must include both the tactical boundaries and consistency outlined by the framework, as well as the strategic vision and interactive partnerships needed now and into the future. A good governance process will also establish proper change management, quality assurance and training policies that facilitate the user adoption process and promote the overall use of decision support solutions. This is an important step in minimizing resistance to new technologies and methodologies from users and maximizing the ROI and success of your overall decision support and information delivery strategies.
Contact us to learn more about WhiteCloud’s consulting methodologies and how we can help your healthcare system improve performance and achieve the clinical, operational and financial outcomes you seek.
Contact Us
OnDemand Webcast:
"Profitable Decision Support: How St. Luke's is Leveraging Data to Drive System Performance"Hospital CIOs, COOs, and other decision makers will learn about decision support solutions that eliminate waste and identify strategic performance improvement opportunities in order to drive superior operational, financial and clinical outcomes.
White Paper:
Foundations for Effective Healthcare Performance ManagementSuccessfully managing a healthcare system has never been more challenging. Read this white paper to learn how the Veterans Health Administration (VHA) successfully implemented a performance management solution that has been hailed as a model for healthcare reform. The WhiteCloud team is proud to have contributed to this initiative that has enabled the VHA to provide world-class care with patient satisfaction outranking that in the private sector.
"Improving Outcomes: Using Hospital Operational Dashboards"
Learn how your hospital can benefit from operational dashboards that will help you monitor and analyze your critical metrics.
Meet the WhiteCloud Analytics team face-to-face at upcoming conferences, register to attend one of our educational webcasts or watch a recorded webcast at your convenience.
You Can’t Fix What You Can’t See
Learn more about the WhiteCloud approach to improving clinical, operational and financial outcomes using analytics that bridge the gap between the massive amounts of data organizations collect and the performance they desire.