Health Care Solutions
Executive/Operational Dashboard Solutions - Hospital decision makers need daily visibility to core performance metrics. WhiteCloud operational dashboards are intended to provide “in process” status information that will help decision makers understand how the organization is performing against its goals. This allows management to align the efforts of staff and to promote a culture of performance and accountability. Designed as an interactive application rather than a static report, this WhiteCloud solution allows executives, directors and managers to quickly identify emerging issues, and without the assistance of an analyst, to understand root causes and underlying factors that drive specific performance issues. The WhiteCloud executive dashboard is a powerful tool to help hospital executives respond quickly to emerging situations and drive a consistently higher level of performance.
Physician Network/Referral Optimization – This WhiteCloud solution provides an integrated decision support system that can track physician practice patterns and the resulting referral patterns to other services within a health care system. The solution is designed to pull volume and charge information from physician practice management systems and core hospital systems. The solution integrates the data and builds a model that describes and measures the referrals coming from physicians and the referrals that appear to be missing. Using a set of dynamic and configurable business rules, this solution identifies where referral traffic is originating by physician and service line, and where it is absent. This helps decision makers identify and address service line problems and opportunities. The initiatives that result from this level of visibility have a major impact on quality, patient satisfaction, and the financial viability of an integrated delivery network.
Throughput/Length of Stay Optimization - Hospital decision makers need clear visibility across operational and clinical teams to the factors that drive excess LOS. The entire organization must develop a keen awareness of where there are administrative, operational, or clinical care issues that tend to increase the likelihood of LOS problems. Our solution is designed to provide cross-organization visibility to timely and relevant information needed to make significant gains in reducing excess length of stay and to help sustain those improvements over time.
Automated Quality Scorecards – We have automated the process of generating quality scorecards (and the subsequent root-cause analysis) to alleviate the labor intensive, tedious, and error-prone manual processes used by many hospitals today. Our solution empowers clinical staff to do meaningful analysis in seconds, not days, and frees the analytics team to add greater value to the organization. Visibility to root causes is aggregated to maintain perspective and within seconds, can be disaggregated to expose actionable insights. This level of automation and immediate visualization greatly enhances quality improvement efforts.
Clinical Analytics - A tremendous variation exists in the practice of medicine today. That variation means that too often less than optimal clinical outcomes are being produced, and many times additional costs are being incurred. The WhiteCloud Clinical Analytics solution allows decision makers to identify what care practices and protocols are in use, what variation exists in those practices, the sources of variation and the degrees of variation. By identifying these issues, health care systems can engage in refining and optimizing their care practices to consistently produce the highest quality outcomes.
Custom Analytic Application Design - Analytic applications by WhiteCloud are designed to dramatically increase the quality and speed of decision making in a heath care environment. Today, all too often, decision makers are forced to make critical decisions without meaningful feedback on the outcomes of their decisions, and without meaningful understanding of the data that exists that might better inform their decisions. Typically only highly trained and skilled analysts have the access, tools, and abilities to be able to make sense of the massive stores of data that are generated today in the process of practicing modern medicine. Our solutions are designed to break down the barriers that are keeping decision makers from getting timely and meaningful access to the data that better informs the decisions they make. WhiteCloud offers these strategies, best practices, and design skills to our customers who have identified an area or a specific process where a fundamental and systematic change in decision making is necessary to reach the next level of performance.
Please contact us for more information. Detailed solution briefs and case studies are available upon request.